The Make Every Contact Count (MECC) approach is simple. Primary care staff, whether they are receptionists, health care assistants, admin staff , GPs or PNs, have thousands of contacts every day with individuals with long term conditions and are ideally placed to promote health and healthy lifestyles.

MECC focuses on the lifestyle issues that when tackled, can make a significant improvement to an individual’s health and supports staff to gain the competence and confidence to have a conversation with the person about their lifestyle. The conversation focus is to help encourage people to change their behaviour and support them by directing them to local services such as Live Well Stay Well.

 Who is MECC for?

  • Everyone!
  • Individuals who have contact with people who have experienced health inequalities
  • Individuals who have contact with people In a health setting
  • Individuals who have the opportunity to talk to people about health and wellbeing

What does MECC training cover?

It can be difficult to raise questions about lifestyle behaviours. MECC requires a range of skills and knowledge in order for staff to gain the confidence to direct people. The success of the programme will depend on the quality of staff training and their confidence and ability to deliver the key messages.  MECC training offers practical advice on how to have opportunistic conversations and develop skills to encourage people to make positive steps towards a healthy lifestyle change.

Interacting well with people is a practical skill. During the three hour MECC training session there is plenty of time, through learning by doing to become proficient using the basic principles of “Motivational Interviewing” (Rollnick and Miller).

The training outcomes are:

  • To have the understanding to deliver ‘very brief’ or ‘brief’ evidence-based interventions for lifestyle behavioural change; the core elements of which are stopping smoking, increasing physical activity, reducing alcohol consumption maintaining a healthy weight & diet and promoting mental health and wellbeing
  • To be competent and confident to deliver this intervention
  • To be knowledgeable about local services and how to signpost people to Live Well Stay Well and other appropriate services

 The session covers:  

  • The use of Open Discovery Questions (ODQ)
  • Reflection on practice and conversations
  • Active listening
  • Using ODQ to support goal setting


If you would like to know more about MECC training please contact Lesley Simpson


When & Where

Wednesday 20th January 2021


Large Meeting Room, Aylesbury Library, Walton Street, Aylesbury HP20 1UU



Application Process (For Logged in Bucks users)

  • To request a place onto course or event, use the button on the right hand side ‘Request A Place
  • Then once successfully requested a place the button will change to ‘You Have Applied for This Course
  • You will receive an email with confirmation of your application – (check your junk mail too)
  • Administrator will manually approve your place
  • You will received an email to say your place is approved (then and then only will you have a confirmed place)


Application Process (For non-Bucks users)

Course Curriculum

How to Apply [No learning agreement] 00:00:00

Course Reviews


  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.

© Bucks Training Hub. All rights reserved.