COVID-19 Useful Information

A massive THANK YOU to all our front line staff!  You are appreciated.

COVID-19 Primary Care Bulletin

On Friday 5 June, Health and Social Care Secretary Matt Hancock announced that from 15 June 2020 all staff in hospitals should wear face masks and all visitors and outpatients should wear face coverings. We are clarifying what changes would be appropriate for staff and patients in primary care settings. We will share further information shortly. In the meantime please continue to follow the Public Health guidance on the use of personal protective equipment (PPE).

We have received a number of enquires for GPs about what it means for patient who  decide not to proceed with medical hospital procedures during COVID-19 and whether they would be discharged back to general practice. We published Referral to treatment (RTT) measurement and COVID-19 on 24 March providing advice that: ‘If a patient cancels, rearranges or postpones their appointment, this has no effect on the RTT clock, which should continue to tick. Patients should not be discharged back to their GP simply because they have cancelled or rearranged appointments; this should always be a clinical decision, based on the individual patient’s best clinical interest.’

9th June 2020 marked What Matters To You Day, an opportunity to encourage colleagues to ask this question so people get care and support that’s right for them. Whilst some activities were scaled down this year, this question is as important now as ever before, and our Personalised Care team are inviting you and your colleagues to share your examples of putting What Matters To You into action, using the hashtags #WMTY20 and #PersonalisedCare on Twitter, or follow @Pers_Care to see what others are sharing.

End of Life Care and Well-Being of the Nursing and Midwifery Workforce Learning Resources

End of life care is not just the practical and technical delivery of care provided to the individual who is dying, but also refers to the support and information available both to them and the people who are important to them.  We also acknowledge the huge emotional impact that COVID-19 is imposing on the nursing and midwifery workforce. The learning resource addresses the identification of the use of self-care mechanisms for the nursing and midwifery workforce, introducing coping strategies to promote self-health.

Learn more here

The resource is linked to the RCN Getting it right every time framework and the five priorities for end of life care click here

The bite sized resources allows all nursing and midwifery staff to learn flexibly and can be revisited for future reflection. It includes podcasts by experts who discuss how to recognise, communicate, involve, support and plan effective end of life care.

It is also available to those who are not members of the RCN.  It is a developing resource and more learning will become available over time.

Resources to transition to SSSA (2018) Practice Supervisor & Practice Assessor Transitioning and Training

New resources are available from University of Bedfordshire to practice partners within the NHS, private, voluntary and independent sector who provide placements for pre-registration nursing and nursing associate students.  To see full details click here

An e-Workbook for Transitioning from a Mentor to a Practice Assessor can be found here

Resources for health and care staff in Care Home Settings

These resources are free and no registration is required. They are available at   –  Subject reviewers for this training pathway included NHSEI (Community and Care Home Sector – Covid-19 Education and Training and Deputy Chief Nurse office) as well as Clinical Lead for PCN Care Home Team  and HEE national lead nurses.

HEE launches new learning pathway for nurses deployed into primary and community care setting

Health Education England e-Learning for Healthcare (HEE e-LfH) has recently added a new learning pathway for nurses deployed into a primary and community care setting to its e-learning programme designed to help the health and care workforce respond to the Covid-19 pandemic. The new pathway can be found here

The full list of learning pathways available under the programme entitled ‘Resources for Nurses, Midwives and AHPs Returning to work, being Redeployed or Up-Skilled’

As you may know, the Covid-19 programme is free to access for the UK health and care workforce, without the need to register. However, if staff wish to record their learning activity against their user account, they will need to either log in or register here.

In the meantime, for wider updates on how HEE is supporting nursing and midwifery around the Covid-19 pandemic, please visit

Testing for NHS workers

National guidance has begun to come out on testing NHS frontline workers to support the retention and return to work of staff. The CCG and system partners are preparing for the roll out of testing for health care professionals in  acute trusts and General Practice.

Can you please indicate by completing the following questionnaire Click HERE as soon as possible the numbers and roles of any of your practice staff with COVID-19 related absences who are currently off sick or self-isolating and would require testing, so that we can understand the numbers of staff testing kits that will  be needed in Buckinghamshire CCG.

Daily Updates can be found here on TeamNet –

Guidance from Primary Care Pharmacy Association (PCPA)

This document is a collaboration between PCPA and PAG detailing potential roles and responsibilities of pharmacy professionals in primary care during the COVID-19 pandemic.

The information contained in this paper is neither exhaustive nor mandatory but intended to assist managers and practitioners to make the best use of their resources and skill mix in a planned coordinated approach, reacting to ‘peaks and troughs’ of the pandemic in each local area. Click here

HEE Update

HEE is continuing to work with training hubs and other stakeholders and is adding to the suite of resources supporting the Primary Care workforce with the response to COVID-19 for regularly updated content and resources Click Here  This page currently includes information on Physician Associate recruitment, local HEE contacts and signposting to resources and online material. The information will be added to on a regular basis, particularly as BBS processes become clearer.

All Staff Wellbeing

COVID-19 is having an impact on all of us and has affected how we work and live our lives. For many healthcare professionals, this may be a time of increased pressure and stress. It is essential during this time that you take time to prioritise your mental health and wellbeing, recognising that it is more challenging to provide outstanding care for others when you are not adequately cared for yourself.

Wellbeing for staff e-learning programme

This wellbeing programme has been created for health and care workforce by HEE’s e-Learning for Healthcare (e-LfH) in response to COVID-19. The wellbeing progamme includes key topics such as mindfulness, mental health and wellbeing, the worried child, loss and grief and many more. You can access the programme which does not require a login Click here

Free Wellbeing Apps

All NHS staff have been given free access to wellbeing apps from now until the end of December 2020 to support their mental health and wellbeing during the unprecedented challenges of the COVID-19 pandemic. To access the apps Click here

These apps include:

  • Unmind – a mental health platform that empowers staff to proactively improve their mental wellbeing
  • Headspace – a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience and aid better sleep
  • Sleepio – a clinically evidenced sleep improvement programme that is fully automated and highly personalised, using cognitive behavioural techniques to help improve poor sleep
  • Daylight – an app that provides help to people experiencing symptoms of worry and anxiety, using evidence-based cognitive behavioural techniques, voice and animation.

Video Consultation Guidance Pictures

Picture guidance for video consultations in general practice – Click Here 

Primary Care Managemen

Clinical Management of patients – Click Here

Infection Control 

Infection Management of the COVID-19 – Click Here

PPE Information Aerosol Generating Procedures

How to use PPE with printable charts and videos how to – Click Here

PPE Information Non Aerosol Generating Procedures

How to use PPE with printable charts and Videos non Aerosol – Click Here

PPE Donning and Doffing Process Video by BHT

The correct PPE donning and doffing process for staff coming into 1 metre contact of a patient with suspected or confirmed COVID-19 – Click Here

Reuse Information

Information of managing a cardiac arrest in patients with COVID 19 – Click Here

Learners’ MH Guide (READ ONLINE COPY)

Supervisor MH Guide (READ ONLINE COPY)

Other Useful Links

Buckinghamshire CCG UpdatesClick Here

QNI Resources for COVID for Primary and Community Care and Care HomesClick Here


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