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NHS England and NHS Improvement
The Power of Coaching Techniques
An introduction to coaching and skills you can use to support your
Primary Care Network Development.
The South East Leadership and Lifelong Learning Team are delighted to announce the launch
of The Power of Coaching Techniques programme in the South East region. The programme
will reflect on the rapid changes COVID has bought about the way we work and designed to
equip primary care staff with the understanding, tools, and skills that using a coaching
approach can bring to support your Primary Care Network (PCN) to develop and evolve.
For PCNs, operating in the context of increasing complexity and ambition requires the ability
to build relationships, listen and talk openly, to set aside preconceived ideas of best practice
and truly collaborate. This, in turn, needs a leadership shift from ‘problem-solver’ to ‘coach’.
Evidence tells us the development of these vital coaching skills can build confidence, develop
non-clinical leadership skills and support change.
This programme has been developed to support anyone who is working to bring about
changes to support their PCN development, and is aimed at those who are relatively new to
coaching or who have had some experience but little formal coaching training
• Explore the knowledge, behaviours, mind-set and strategies required to coach others
• Explore coaching styles, theory and structures and put these into practice
• Practice some of the key skills involved, and connect these into real-world contexts
Workshops will include:
• Why coach?
• What do you already have? What else do you need?
• A look at different styles of coaching and when to use them
• The core skills of coaching
• Giving feedback
• Handling emotions
• Co-coaching of peers
• Forum theatre
• Small group practice of PCN-related coaching challenges, enabling you to practise a
real situation, in a safe environment, and explore and try-out different approaches
NHS England and NHS Improvement
Style of the workshops:
All workshops will be delivered virtually
• Interactive and participative.
• A mixture of theory and practical exercises to bring the theory to life and explore the
practical application of the techniques and strategies
• The gaps between contact days will present important opportunities to experiment,
gather real- time data, receive feedback, reflect and refine
This programme also includes follow-on Action Learning sessions intended to allow
reconnecting with colleagues, sharing stories of your experience of putting the skills from the
workshop into practice and an opportunity to carry out some further practice with the support
of a Practive Facilitator. These additional sessions will take place after the final session, on
dates to be agreed amongst the group.
The team delivering the workshops:
• The team delivering the workshops is from an organisation called Practive
• Practive is a leadership development consultancy that has been designing and
delivering developmental workshops for NHS staff at all levels for over fifteen years
• The Practive team delivering these workshops will be Adam Woodroffe, Joel Greig
and Deborah Asante
• For more information, visit Practive’s website at www.practive.net
• Wednesday 5th May 2021 1.30pm – 4.30pm
• Tuesday 18th May 2021 9.30am – 12.30pm
• Tuesday 22nd June 2021 1.30pm – 4.30pm
• Friday 2nd July 2021 9.30am – 12.30pm
“The workshops were excellent. The balance of theory and application of
models/techniques was well considered and well-paced, with a fantastic facilitator of
group work. I find myself using what I learned at these workshops with patients,
colleagues, staff, students and appraisees on a daily basis, all with good effect. It
really has changed how I approach daily interactions.” West London GP
To register your interest in this programme please complete your application form
here. Closing date for 5 May 2021: Wednesday 28 April 2021
For any enquiries, please email email@example.com