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Video Group Clinic Pioneer Learning Programme Planning Session

May 20 @ 1:00 pm - 2:30 pm

VGC Flyer Briefing and QA Buckinghamshire VGC pioneer practice programme v3 090421Registration form Buckinghamshire VGC pioneer practice programme v5 090421 (002)

Use Virtual Group Consultation to improving quality outcomes and patient satisfaction in chronic disease management in your practice. Buckinghamshire Training Hub is providing GPs practices with support to develop video group clinic (VGC) capability and pioneer the use of VGCs as part of recovery and to facilitate catch up with chronic disease management post COVID.

 

The Benefits:

  • The training is fully funded by Bucks Training Hub
  • Significant clinician time savings: Clinicians report that clinical reviews in VGCs take around 5 minutes per patient compared to 15-25 minutes when delivered one to one. Clinicians usually review 6-8 patients in 30 minutes, representing a 60-80% time efficiency gain.
  • Quality and QOF improvement: A GP practice that adopted group clinics as their first point of contact for people living with diabetes saw a 18% uplift in QOF in its first year, with a further uplift in year two.
  • Better outcomes in diabetes: there is Level One (randomised controlled trial) evidence that group clinics improve HbA1c and blood pressure in diabetes compared to one- to- one appointments.

 

Who needs to be trained?

Best practice in VGC spread shows that a minimum of 4 people must be trained to build a successful VGC team. The people who need to be trained include:

  • Administrators who will be supporting VGC scheduling, patient recruitment
  • Clinicians who will be consulting in VGC e.g. practice nurses, GOPs, clinical pharmacists
  • People who will act as VGC facilitators e.g. health care assistants, general practice assistants, care coordinators, social prescribing link workers, health and wellbeing coaches, experienced receptionists, or administrator keen to take on this new role as part of their personal and professional development.

 

If you are interested in learning more about this training, please find below the link to the flyer /QA and the registration form. The deadline for application is 20/05/2021.

 

Fill in your application form and send back to Anne Mitson via anne.mitson1@nhs.net. For enquiries about how this programme is run, you can contact info@elcworks.co.uk.

 

The Buckinghamshire Video Group Clinic Pioneer Programme: supporting your recovery and facilitating catch up with chronic disease management

Introduction

Buckinghamshire Training Hub is providing GPs practices with support to develop video group clinic (VGC) capability and pioneer the use of VGCs as part of recovery and to facilitate catch up with chronic disease management post COVID.

Why set up VGCs? What are the benefits?

VGCs are a transformative way of delivering planned care and supporting people to take control and manage their health issues. They work especially well for people who live with long term conditions like diabetes, COPD an asthma; conditions that account for the bulk of primary care’s chronic disease management workload and where QOF reviews are mandated.  VGCs offer:

  • Significant clinician time savings. Clinicians report that clinical reviews in VGCs take around 5 minutes per patient compared to 15-25 minutes when delivered one to one. Clinicians usually review 6-8 patients in 30 minutes, representing a 60-80% time efficiency gain[1]
  • Quality and QOF improvement. A GP practice that adopted group clinics as their fist point of contact for people living with diabetes saw a 18% uplift in QOF in its first year, with a further uplift in year two
  • Improved experience of care: clinicians report that group clinics restore joy to both remote and face to face consultations. Patients report extremely high levels of satisfaction with their group clinic experiences too
  • Sustainable delivery of personalised care: the group clinic process mirrors care and support planning because patients see their results and decide their questions before the clinician joins. Then after their consultation with the clinician, they are supported to set goals. VGCs will help you deliver the Year of Care
  • Better outcomes in diabetes: there is Level One (randomised controlled trial) evidence that group clinics improve HbA1c and blood pressure in diabetes compared to one to one appointments [2]

 

 

For more information about video group clinics and illustrative case studies of best practice, go to: www.redmoorelc.co.uk/resources

 

Buckinghamshire Training Hub and NHS Buckinghamshire CCG see group clinics as an essential element of primary care development. For this reason, this programme is now available to help your practice to explore the benefits of video group clinics (VGCs).

How do VGCs work?

To understand how VGCs work, please watch this short video. it explains how VGCs flow; how to manage risk and sets out the three key roles within VGCs. It will answer your questions about the VGC process and how it works:

https://www.youtube.com/watch?v=5Av9gBX2KwI&feature=youtu.be

Who needs to be trained?

Best practice in VGC spread shows that a minimum of 4 people must be trained to build a successful VGC team. The people who need to be trained include:

  • Administrators who will be supporting VGC scheduling, patient recruitment
  • Clinicians who will be consulting in VGC e.g. practice nurses, GOPs, clinical pharmacists
  • People who will act as VGC facilitatorsg. health care assistants, general practice assistants, care co-ordinators, social prescribing link workers, health and wellbeing coaches, experienced receptionists or administrator keen to take on this new role as part of their personal and professional development

 

How much time will it take?

 

Like any change, in the early days it takes time to introduce new processes and prepare. If you plan this change to become a regular part of your clinic delivery model from the start, you will realise the benefits described within 3 months. Once you see clinician time-savings and the positive impact on QOF, making this change will be saving time and improving quality and QOF payments.

 

Your programme support package

The following support is on offer to every PCN in Buckinghamshire

Support Description
VGC support centre 09.00-17.00 support centre, offering one to one advice, support and training in VGC technology related issues for participating teams
Practice planning session A 90 minute must-attend planning session for your practice manager and VGC clinical lead (usually a GP partner or senior clinician from the practice) and the key contact for this programme whom training providers will be working with. This session is delivered as an interactive webinar by expert VGC coaches.

To participate in this programme, your team will need to attend one of two sessions. Please book your planning session using your registration form

VGC learning sessions A highly interactive 2.5 hour action learning session for those who will be delivering VGCs (clinicians, facilitators and clinic co-ordinators). Everyone only needs to attend once.

Delivered as an interactive webinar, every PCN has a maximum of 10 training places.

There is a national schedule, with training sessions at twice a month.

Your team will be able to access training over at least 12 months through a voucher system. In this way, you can train up your VGC team over several weeks, which will make it easier to release staff

4 people in your pioneer practice need to be trained prior to your first VGC being scheduled to assure success e.g. administrators who will be scheduling VGCs and inviting patients; clinicians who will be consulting with groups e.g. GPNs, clinical pharmacists, first contact physiotherapists, physicians associates; people who will facilitate the group e.g. health care assistants, social prescribers, care co-ordinators, health and wellbeing coaches. New to practice GP fellows may also be trained to work as facilitators and later clinicians.

Training codes will be issued when you complete your registration form

Follow up lunch and learn sessions A highly interactive 60 minute virtual action learning session that doubles as a progress check in session for pioneers practices and PCNs

Four sessions will run over the next 12 months

A schedule will follow once the programme is underway

Webinars sharing best practice Every month there will be a webinar showcasing best practice in VGC, which are open to everyone in the PCN

Book webinars at: www.redmoorelc.co.uk

 

Registering your practice on the programme

Your next step is to register your practice so that you can be sure of getting this support in 2021/22.

To register your team on the VGC pioneer programme, please complete the registration form provided alongside this briefing, and return it to: Anne Mitson anne.mitson1@nhs.net  by: 20 May 2021

If you have any further questions about the programme support, please contact: info@elcworks.co.uk

 

[1] Gandhi D, Craig G. An evaluation of the suitability, feasibility and acceptability of diabetes group consultations in Brigstock Medical Practice. Journal of Medicines Optimisation (JoMO). September 2019;5(2):39-44

[2] https://www.bmj.com/content/358/bmj.j4034

 

Practice team registration form: Buckinghamshire video group clinic pioneer learning programme

 

PLEASE KEEP THIS FORM SAFE. YOU WILL NEED IT IN THE FUTURE

 

Thank you for your interest in the Buckingahmshire PCN video group clinics (VGC) pioneer learning programme. Please complete the form below and email it to; Anne Mitson anne.mitson1@nhs.net  by 20 May 2021

 

As soon as we receive your registration form, we will issue your VGC training vocuhers and send joining instructions for your chosen planning session.

 

Please complete all sections of the table below to register your PCN team.

 

Table one: VGC PCN team contact details

 

1. VGC programme commissioner Buckinghamshire Training Hub
2. Practice  name  
3. Practice contact address and postcode
4. What list size does your practice cover?  
5. Name of the PCN are you part of?  
6. Key practice team contact for training provider communication about this programme Name:

Email:

Mobile:

7. Our practice manager Name:

Email:

Mobile:

 

8. Our clinical lead for  programme[1]

 

Name:

Email:

Mobile:

9. Information governance lead[2]

 

Name:

Email:

Mobile:

10. What will be your VGC priorities e.g. diabetes, COPD, shielding patients, QOF reviews  

 

Pioneer practice planning session

 

We have scheduled to planning sessions. Attending will ensure you develop a robust plan for your VGC work, and that you know how to make the most of the programme support on offer.

 

It is essential that clinical leads  and practice managers attend, as well as the key practice contact for the programme (see table one)

 

Please indicate the date your team will attend by typing YES next to your chosen planning session:

 

20 May 2021: 13:00 – 14:30pm
08 June 2021: 13:00 – 14:30pm

 

Your trainees

 

You have been allocated a total of 4 training places within this programme. You will receive one training voucher for each person. If you would like to request additional training places over and above the slots allocated to you by Anne Mitson anne.mitson1@nhs.net  your commissioner, please state how many training places you would like and why you need more places[3]. The people who need to be trained include:

  • Administrators who will be supporting VGC scheduling, patient recruitment
  • Clinicians who will be consulting in VGC e.g. practice nurses, GOPs, clinical pharmacists
  • People who will act as VGC facilitatorsg. health care assistants, care co-ordinators, social prescribing link workers, health and wellbeing coaches, experienced receptionists or administrator keen to take on this new role as part of their personal and professional development

 

 

 

 

 

 

 

 

Booking training

 

When we receive this form, we will allocate 4 training codes to your key practice contact (listed at section 6 in the Table One).

To book training, your trainees should follow this link below:

https://www.redmoorelc.co.uk/events/video-group-clinic-training/

They will be prompted to enter their code at check out. The training dates  to December 2021 are listed here (2022 dates will follow):

Thurs 27 May, 09.00-11:30

Mon 14 June, 14.00- 16.30

Tues 29 June, 09.00 – 11:30

Wed 14 July, 14.00 – 16.30

Wed 11 August, 09.00 -11.30

Tues 07 September, 14.00 – 16.30

Thurs 16 September, 09.00 -11.30

Tues 21 September, 14.00 – 16.30

Tues 05 October, 09.00 -11.30

Thurs 14 October, 14.00 – 16.30

Wed 27 October, 09.00 -11.30

Thurs 11 November, 14.00 – 16.30

Wed 17 November, 09.00 -11.30

Thurs 25 November, 14.00 – 16.30

Tues 07 December, 09.00 -11.30

 

Please make sure trainees are booked out from other duties well in advance. If your trainees do not attend their booked session, their allocated training place will be lost.

 

PLEASE COMPLETE FOR YOUR RECORDS

 

Voucher allocation

 

Once we receive your request, and we allocated your codes to you, please record whom you allocate each voucher to here. We may request this information for evaluation purposes:

 

Voucher code Name of person allocated to Date allocated Date training completed
       
       
       
       

 

[1] It is important that participating practices have an identified clinical lead for this programme. Ideally this is a GP partner or senior clinician in the team. He or she needs to provide permission for administrators and others in the practice to get involved in making the change and running VGCs

[2] There a number of IG risk related to this remote consulting model that need to be managed and we will ensure your IG lead is briefed and equipped to deal with them

 

[3] We recommend at least four people are trained in each practice or clinical team to ensure that group clinic practice sticks. This should include: a lead GP, the practice mamager, a clinician who will consult in groups and a facilitator

 

Details

Date:
May 20
Time:
1:00 pm - 2:30 pm

It is no longer possible to book on for this event.