Health Care Assistants

Welcome to our Bucks Training Hub HCA and HCSW page.


Career as a Health Care Assistant

Healthcare assistants (HCAs) work in hospitals or community settings, such as GP surgeries, under the guidance of a qualified healthcare professional.

There are no set entry requirement to become a healthcare assistant. Employers expect good literacy and numeracy and may ask for GCSE’s (or equivalent) in English and Maths. They may ask for a healthcare qualification, such as BTEC or NVQ.

Employers expect you to have some experience of healthcare or care work. This could be from paid or voluntary work. There are sometimes apprenticeship in healthcare that can give you experience to apply for HCA posts. For more information about careers please visit this page here.


Care Certificate

The Care Certificate is an agreed set of standards that sets out the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors including HCAs and NAs. It’s made up of the 15 minimum standards that should be covered if you are ‘new to care’ and should form part of a robust induction programme.

The Care Certificate was developed jointly by skills for Care, Health Education England and Skills for Health.

The standards

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person centred way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disabilities
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and safety
  14. Handling information
  15. Infection prevention and control

For more information on Care Certificate click here

HCA Apprenticeship

Whether you are already working as an HCA or want to become an HCA there are opportunities to advance further or learn from an apprenticeship programme.

Apprentices combine working with studying in order to gain further qualifications and valuable professional skills. Practices can take on someone new as an apprentice or apprenticeships can now also be used to improve the skills of current clinical and non-clinical employees.

Apprentices must be

  • Aged 16 and over
  • Paid at least the minimum wage (on apprentice scale)
  • Employed for a minimum of 30 hours per week
  • 20% of apprentice time will account for job training

Please refer to this link for more information on the Apprentices in primary care – success in practice

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