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Non Registered Clinical Staff

Roles as a healthcare support worker

You can choose from more than 30 roles based in lots of different areas of the NHS. So, whether you’re looking for something hospital-based or you’d rather help patients at home, there’s guaranteed to be a role for you.

Health Careers for Support workers

HCSW Training & Development

New HCSW Training and Development courses coming soon- watch this space!

Achieving your Care Certificate

Care Certificate Information- Skills for Health

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handling information
  • Infection prevention and control

Each standard is underpinned by full learning outcomes and assessment criteria.

As well as the standards themselves you can find a series of additional resources to help you to use the Care Certificate with your staff, including:

Functional Skills level 2 (Maths & English)

Functional Skills qualifications teach post-16 and adult learners in England how to apply practical Math and English skills to real-life and vocational contexts. Functional Skills qualifications are required for many apprenticeships and vocational qualifications.

If you do not have Math and English at GCSE (A*-C or 9-4) or equivalent, we would encourage you to study for your Functional Skills (level 2) qualifications.

Accessing learning  

Numerous free resources are available via online platforms, as well as more traditional taught part-time/ evening courses, which can be applied for through your local college. Examinations are arranged via your local college.

Health Education England (HEE) and bksb have partnered together to give one year access to bksb for free. This is available to all NHS trusts, community, primary and social care employers to:

  • Help prepare employees who would like to take a functional skills qualification e.g., for an apprenticeship.
  • General upskilling and gaining confidence around learning.

bksb for NHS – bksb

Functional Skills – England – BBC Bitesize

Everyday skills in maths and English – OpenLearn – Open University

Union Learn. English, maths and ICT

Think Online Training

National Numeracy

If you prefer free face to face learning you can contact: learndirect, or the Workers’ Educational Association for more information. 

Please contact Bucks Training Hub for more assistance or support with achieving your Functional Skills qualifications. 

Further Training or Apprenticeships

Health and Social Care Apprenticeships, along with plenty of others are available, including Assistant Practitioner, Physiotherapy Assistant, Associate Ambulance Practitioner, Podiatry and Speech & Language Therapy. There are 350 jobs within the NHS, Health Careers can help you find the right one for you. It provides advice and information on job opportunities and options, career pathways and development opportunities, or try the careers quiz to get started.

Please contact Bucks Training Hub for more assistance or support with achieving your Functional Skills qualifications.